Privacy Policy
Loom LLC | Stronger by Design
Effective Date: November 9, 2026
Loom LLC ("Loom," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information through our website, communications, and events.
1. Information We Collect
We may collect personal information when you:
Contact Loom through our website or email.
Subscribe to our newsletter.
Register for workshops, events, or other opportunities.
Communicate with us regarding our services.
Information may include your name, email address, telephone number, organization, registration details, and information you voluntarily provide.
Our website and service providers may also collect technical information, such as IP addresses, browser information, and website activity through cookies or similar technologies.
2. How We Use Information
We use information to:
Respond to inquiries and communicate about our services.
Process registrations and provide event details.
Send newsletters and updates to subscribers.
Maintain business records and fulfill legal obligations.
Improve our website, communications, and services.
3. Newsletter Communications
Individuals who subscribe to Loom's newsletter may receive announcements, updates, and information about upcoming opportunities.
Subscribers may unsubscribe from marketing emails using the unsubscribe link provided in those communications or by contacting Loom.
Registration confirmations, payment receipts, and other essential service communications may still be sent when necessary.
4. Payments and Registration
Payments for Loom events may be processed through Stripe or another designated payment provider.
When using Stripe-hosted checkout, payment card information is collected and processed by Stripe. Loom does not receive complete card numbers through that checkout.
Payment processors handle information according to their own privacy policies.
5. Third-Party Services
Loom uses third-party providers to support website operations, communications, registration, and payment processing. These may include Squarespace, Stripe, Google Workspace, and our email marketing platform.
These providers may process information on Loom's behalf or under their own privacy policies.
6. Information Sharing
Loom does not sell personal information.
We may share information with service providers when necessary to operate our business, deliver requested services, process payments, or comply with legal obligations.
7. Data Security and Retention
We use reasonable administrative and technical measures to safeguard personal information. However, no electronic system or transmission method can be guaranteed completely secure.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Privacy Choices
You may contact Loom to request access to, correction of, or deletion of personal information.
Requests will be reviewed and addressed in accordance with applicable law and legitimate recordkeeping obligations.
You may also unsubscribe from marketing communications at any time.
9. Cookies and Website Technologies
Our website and its service providers may use cookies and similar technologies to support website functionality, understand website activity, and improve the visitor experience.
Available cookie preferences may be managed through website controls or browser settings.
10. Changes to This Policy
Loom may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.
The revised policy will be posted on our website with an updated effective date.
11. Contact Information
Loom LLC
Website: www.joinusatloom.com
Email: hello@joinusatloom.com
For questions about this Privacy Policy or how your information is handled, please contact us by email.